Gatehouse employs advanced visitor management and smart access control systems. Visitors are pre-booked or approved by residents, ensuring controlled access. Real-time notifications, access codes, and perimeter monitoring add an extra layer of security. Additionally, features like the panic alarm system provide instant alerts in case of emergencies.

Yes, Gatehouse is designed for flexibility. If you move to another house within the same estate or relocate to a different estate that uses Gatehouse, you can seamlessly update your profile to reflect your new address, ensuring uninterrupted access to the app’s features.

With the Services feature, residents can browse a list of verified handymen, such as carpenters, electricians, and plumbers, directly within the app. Simply select the service you need, place a request, and track the status—all from the convenience of your Gatehouse account.

Gatehouse includes a panic alarm system for emergencies like fires, robberies, or medical issues. By pressing the SOS button in the app, an alert is sent to the estate’s chief security officer and any emergency contacts you’ve added. This ensures quick responses during critical situations.

Gatehouse prioritizes the security and privacy of its users. All data is encrypted and securely stored. The app complies with data protection regulations, ensuring that residents’ and visitors’ information is safe from unauthorized access.

If you experience any technical problems, you can contact our support team directly through the “Contact Us” section of the app or website. We also provide a detailed FAQ and troubleshooting guide to help resolve common issues quickly.